MediaMarkt Saturn's omnichannel fulfillment journey
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HOW DO YOU TURN HUNDREDS OF STORES INTO A SCALABLE FULFILLMENT NETWORK?
What if your stores could do more than serve customers who walk through the door?
For MediaMarkt Saturn, Ship from Store has become an important part of its omnichannel strategy. By using store inventory to fulfill online orders, the retailer can expand product availability, strengthen network resilience, increase checkout conversion rate and create opportunities to get orders to customers faster.
In this webinar, Peter Cook from MediaMarkt Saturn joins Emil Wall from Centiro to share the story behind the journey, including how a standardized approach has made it possible to activate stores quickly and scale Ship from Store across markets.
In this webinar, you’ll learn:
- How MediaMarkt Saturn uses stores as fulfillment nodes for online orders
- How Ship from Store expands inventory availability across the network
- How store capacity and fulfillment performance can be managed without compromising the customer experience
- Why standardization has been critical to scaling across stores and markets
- What MediaMarkt Saturn has learned from implementing Ship from Store at scale
If you are in the beginning of your ship from store journey this is a must watch!
MEET OUR SPEAKERS
EMIL WALL
VP Product & Technology
Emil leads product vision and technology strategy across logistics and supply chain at Centiro. With 14 years at the company, he brings deep experience in last-mile delivery, supplier collaboration and operational excellence, with a focus on creating customer-centric solutions for complex delivery challenges.
PETER COOK
Supply Chain Manager, MediaMarkt Saturn
Peter is responsible for transportation within MediaMarktSaturn’s product organization and shares the company’s practical experience of building and scaling its Ship from Store capabilities.